How to reach us
The quickest way to get hold of us is by email. Write to [email protected] and a real person on our team will read what you send. We aim to answer every genuine enquiry within 2 to 3 business days.
Email us
[email protected]
Usual reply time: 2 to 3 business days
What we can help with
Hearing from readers is something we really value. These are the kinds of messages that are perfect for our inbox:
- Feedback: let us know what's landing well, what we've left out, or which topics you'd like us to tackle.
- Corrections: spot a bonus, payout time or any other detail in a review that's changed or looks wrong? Point it out and we'll check it.
- Partnership enquiries: operators, studios and agencies are all welcome to reach out about working together. Commercial arrangements never influence our rankings or reviews.
What we can't help with
Because AFLCasinos.sbs is an independent review site and not a casino operator, there are a few things we're simply not in a position to help with.
Account & withdrawal disputes
Your personal casino account is something we can't see or touch, which means we can't manage or resolve problems with it, whether that's deposits, bonuses, verification checks or delayed withdrawals. The first place to raise those is the operator's own customer support team. If that gets you nowhere, escalate to the casino's licensing body (for example the Malta Gaming Authority or the Curacao regulator), as that's the body responsible for formal player complaints.
Need gambling support?
If gambling has begun to cause trouble for you or someone close to you, free and confidential help is on hand at any hour through Gambling Help Online on 1800 858 858. There's more detail on our Responsible Gambling page.